शिपिंग नीति
Shipping Policy – Antiqar
At Antiqar, we are committed to delivering your handcrafted products safely and on time. Please read our shipping policy carefully to understand how orders are processed and delivered.
Shipping Locations
We currently offer shipping to India and international destinations. Shipping availability depends on the delivery location and courier partner coverage. If shipping is not available for your address, you will be informed during the checkout process.
Order Processing Time
All orders are generally processed within 1–2 business days after successful payment. During festive seasons, sales events, or high-order volumes, processing time may be slightly extended. In case of any unexpected delay, our team will inform you promptly via email or phone.
Delivery Time
Once dispatched, orders are typically delivered within 5–7 working days. Delivery timelines may vary depending on factors such as:
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Delivery location
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Courier partner
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Product availability
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Weather conditions or logistical constraints
International deliveries may take longer depending on customs clearance and local regulations.
Shipping Charges
Shipping charges are calculated automatically at checkout based on:
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Product weight and dimensions
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Shipping destination
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Selected delivery method
The final shipping cost will be clearly shown before you complete your purchase.
Please note: Any customs duties, import taxes, or local charges for international orders must be borne by the customer.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. You can use this information to monitor your shipment status until delivery. Customers are advised to ensure availability at the delivery address to avoid failed delivery attempts.
Incorrect or Incomplete Address
Please ensure that all shipping details (address, contact number, pin code) are accurate at the time of placing the order.
Antiqar will not be responsible for delivery delays or non-delivery caused due to incorrect or incomplete address details provided by the customer. If you notice an error after placing the order, contact us immediately so we can try to update it before dispatch.
Lost or Damaged Shipments
We pack all products with utmost care to prevent damage during transit. However, in rare cases of loss or damage:
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Please inform us within 48 hours of delivery
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Share clear images or videos of the package and product
Our team will coordinate with the courier partner and assist you with a suitable resolution as per policy.
Returns & Exchanges
For details related to returns or exchanges, please refer to our Returns & Exchanges Policy available on the website.
Shipping Support & Contact
If you have any questions, concerns, or issues related to shipping, feel free to reach out to us at:
📧 shipping@antiqar.in
🕙 Customer Support Hours: 10:00 AM – 7:00 PM (IST)
We’re always happy to help and ensure a smooth delivery experience for you.