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Returns & Refund Policy – Antiqar

At Antiqar, we want you to be completely satisfied with your purchase. Please read our Returns & Refund Policy carefully to understand the conditions and process.

Return Window

We offer a 5-day return policy, which means you must request a return within 5 days of receiving your order.

Eligibility for Returns

To qualify for a return, the item must:

  • Be in the same condition as received

  • Be unused, unworn, and undamaged

  • Include original tags, packaging, and accessories

  • Be accompanied by a receipt or valid proof of purchase

Items that do not meet these conditions may not be eligible for return.

How to Request a Return

To initiate a return, please email us at:
📧 return@antiqar.in

Once your request is reviewed and approved, we will share:

  • Return approval confirmation

  • Return shipping instructions

  • Return shipping label (if applicable)

⚠️ Important:
Items sent back without prior return approval will not be accepted.

Return Shipping Address

All approved returns must be sent to the following address:

ANTIQR (Antiqar)
551-ka/477, Rishi Nagar, Chander Nagar,
Alambagh, Lucknow, Uttar Pradesh – 226005
India

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.
If you receive a damaged, defective, or incorrect product, contact us at return@antiqar.in within 48 hours of delivery, along with clear photos or videos of the item and packaging.

Our team will evaluate the issue and arrange a suitable resolution.

Non-Returnable Items

The following items are not eligible for return:

  • Custom-made or personalized products

  • Perishable goods (if applicable)

  • Personal care or hygiene-related products

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

If you are unsure whether your product qualifies for return, please contact us before placing a return request.

Exchanges

We currently do not offer direct exchanges.
The fastest way to get a replacement item is to:

  1. Request a return for the original product

  2. Place a new order once the return is approved

European Union – 7-Day Cooling-Off Period

If your order is shipped to a European Union (EU) country, you have the right to cancel or return your order within 7 days of delivery, without providing a reason.

The product must:

  • Be unused and in original condition

  • Include original packaging, tags, and proof of purchase

Refunds

Once we receive and inspect your returned item, we will notify you regarding approval or rejection of the refund.

If approved:

  • The refund will be processed to your original payment method

  • Refunds are issued within 10 business days

Please note that banks or payment providers may take additional time to reflect the refund in your account.

If more than 15 business days have passed since your refund approval, please contact us at:
📧 return@antiqar.in

Need Help?

For any questions related to returns or refunds, feel free to reach us at:
📧 return@antiqar.in

We’re here to help and ensure a smooth experience with Antiqar 🤍